Frequently Asked Questions About Mac Decals

Our FAQ section answers the most common questions that our support team has received from our customers over the years. If you don’t find the answer to your specific question please contact us and we'll be pleased to assist you.

Most Popular Questions

What kind of materials are the decals, stickers and skins made of?

Mac Decals products are made of high quality, durable vinyl and comes in a variety of colors.

Where do I find my order/tracking number?

Once purchased you’ll receive a confirmation email with an order number. When your order ships you'll also receive a shipping confirmation.

Is MacDecals.com a secure site?

Yes, our site is verified and secure.

How do I know what model my device is?

To determine what size is your apple device measure starting from left top corner to bottom right corner.

Customer Service

Do you have an affiliate program?

Yes, for more information regarding our affilaite program please visit our affilaite signup page.

Do you have promotional decal/skin pricing?

Mac Decals continuously has special offers and discounts. Like us on facebook and lfollow us om twitter.

How can I stay updated on new products?

Check back with our site often and you can also follow us on facebook and twitter to keep track of our updates.

How do I remove my decals and skins?

If you find the need to remove your decal all you need to do is gently peel off the decal and use rubbing alcohol for any left over residue.

Product Information

Are decals and skins reusable?

Mac Decals are not reusable. When you remove a decal or skin from your device, the vinyl should not leave any residue, but it will likely stretch and not fit your device again.

Do you make skins for my cellphone?

Currently Mac Decals only produces skins for iPhones.

Do you offer custom skins?

We do offer custom decals and skins but only to companies who order over a certain amount and with the customization of a design or logo. Visit our custom decal page for more information.

What kind of materials are the skins made of?

Mac Decals products are made of high quality, durable vinyl and comes in a variety of colors.

Where are Mac Decals made?

Our offices are located in Fort Lauderdale, Florida

Shopping with Us

Do you ship to APO or FPO addresses?

Yes.

Do you ship to my country?

Mac Decals ships to just about every country in the world.

How accurate are the colors shown on the site in comparison to the skins in real life?

Due to the different color settings and color configuration on individuals computers the colors could differ from the original finish.

How do I cancel or change my order?

To inquire about cancellation or changes regarding your order contact support@macdecals.com

How do I return an item that I purchased from your online store?

See our Returns & Replacements policy

Is Mac Decals a secure site?

Yes, all transactions are encrypted and secure and your information is never sold to any 3rd parties.

When can I expect my order to arrive?

Our products are made to order and leave our facility within 2-3 days. After your order is placed and depending on the postal service selected the time and the country shipped the time of arrival can differ.

When is my credit card charged for my order?

As soon as you purchase your items your card will be charged

Where do I find my order/tracking number?

Once purchased you’ll receive a confirmation email with an order number. When your order ships you'll receive a shipping notice confirmation with tracking number.

Technical Help

How do I know what model my device is?

To determine what size is your apple device measure starting from left top corner to bottom right corner.

How do I put my decal/skin on my device?

Check out our how to videos and follow the easy instructions. Mac Decals Application Videos. If you have any questions don't hesitate to contact us support@macdecals.com